Once you have set up your account simply browse through our website and select the items you wish to Click and Collect
Proceed to checkout and select your preferred Branch for Collection
You will receive an order confirmation via email confirming the details of your Click & Collect order
A member of our team will then contact you to finalise the details of your collection
You will receive a Ready to Collect email once your order is ready to collect.
Click&Collect in any of our 17 TJ O'Mahony stores nationwide?
Simply place your Click&Collect order as you normally would on tjomahony.ie, the only difference is on “Delivery Page” before proceeing to payment, please select “Click&Collect” and it will allow you to choose your perferred TJ's store for collection .
Once your order is successfully placed, you will receive an automantic Order Confirmation email. A member of our team will then be in touch to keep you up-to-date with your orders status. please allow 3-5 business days.
How to place a Click&Collect Order? and what to expect?
We understand things are never easy, therefore we will make sure that we do all the works to make life easiler for our customer. Here we have done some screen-shots of all the steps you will see when placing an click&collect order, we hope this would help.
STEP 1: Once you have all your shopping placed in your cart, go to "Basket". (Before this, please remember to login to your web trade account)
STEP 2: After reviewing your order, click "Proceed"
STEP 3: You will be bring to this "Shipping page". Select "Click and Collect"
STEP 4: Once Click & Collect is selected, it will show you all of our available branch.
STEP 5: Choose your preferred branch and Proceed to Payment.
STEP 6: Select a "Payment Method" & "Pay and Compete Order".
STEP 7: Once your order is placed, you will receive an automatic e-mail Order Confirmation . A member of our team will then be in touch with you to keep you updated with your orders status"
STEP 8: You will receive a "Ready To Collect" email from us once its ready to be collected, please bring this(printed/digital) plus your IDs to your chosen branch for the collection.
* Hours of service may differ between each branches therefore please visit our branch page for its individual service hours. * Please bring a form of ID (e.g. driving licence, passport etc.) * Please collect your order within 2 business days from the sent date of the "Ready to Collect" email.
Things you would need bring on the date of collection
The "Ready to Collect" email (either as printed or digital).
A form of ID to proof your identity (e.g. driving licence, passport etc.)
Ensure to arrive at least an hour before the closing of the shop.
Make sure to collect the orders within 2 business days from the date of this email to avoid disappointment.
Arrange your own transport if needed.
Please visit our branch page to locate your nearest TJ O'Mahony's store and for their individual service hours.
Why use Click & Collect service?
Shop online from the comfort of your home and have your items ready for collection on visiting the store.
How much does it cost?
Our TJ O'Mahony's Click & Collect service is a FREE Service, so all you pay is the price of your items.
How do I use Click & Collect?
Simply add items to your cart on tjomahony.ie and from the checkout choose our "Click & Collect" option. Enter your payment details if needed, checkout and place your order. You will receive an email confirming your order is being processed. You will receive a "Ready-To-Collect email" confirming that your order is ready to collect, at which point you can then visit your chosen TJ's store to collect.
Where do I collect in-store?
You can visit the reception/ Customer Service desk in your chosen TJ’s store, our team member will guide you through the process.
What proof of ID do I need to bring?
You must bring the email confirmation email which has the unique Order Number. This can be printed or shown on a smart phone or tablet device. You must bring the bank card used for verification purposes. Make sure to bring additional identification as outlined in the email, for example, driving licence or passport.
When can I collect my shopping?
Most of our store opens 6days a week, however for the best service and experince we would suggest Monday to Friday since it is only a half business day on Saturday. You will have two business days from the date you have received the "Ready-To-Collect email" to collect your order. Please remember to only visit the store once you have received the "Ready-To-Collect email" confirming your order is ready for collection.
What happens if I arrive before receiving the"Ready-To-Collect email"confirming items are ready for collection?
Unfortunately we may not have your items ready for collection so please wait for the "Ready-To-Collect email".
What happens if my ordered item(s) is not available?
On the rare occasion that an item is not available we will contact you to discuss your order.
Can I cancel my Click & Collect order?
If you contact your chosen TJ’s store before your order is processed we will be able to cancel the order for you.