Frequently Asked Questions.

 

How long does delivery take.

Here at TJ O'Mahony, we aim to give you a great online experience so we have made the delivery option as simple and straightforward as possible. 

With Covid restrictions in place, you may experience some delays in your delivery.  We are making regular updates on our delivery times here on this Link   

 

Delivery Charges.

In the Building DIY sector, every Product has different delivery characteristics.   Charges may vary depending on the Weighted Volume, Value, and Address destination of the Order.   We strive to keep Delivery charges low and fair.   The delivery charge for your order is always calculated and visible in your Shopping Basket as you add items into it.       

What is our Returns Policy. 

Please click here to read our Returns Policy on goods.  

My Account?

The 'My account' section of the website is designed to give you 24/7 access to your account details. For our Trade Account Customers, this includes all your invoices, statements, payment terms, and much much more. Trade Card and Trade Accounts customers also benefit from Special Discounts depending on the level of Trade.  To apply for a Trade Card Account Click here!   

Where's my nearest branch?

Branch finder

Is there a re-stocking fee?

While every effort will be made not to charge a re-stocking fee occasionally this will be unavoidable.  Click here to see our Terms and Conditions. 

Quote manager

Your quote manager is a unique tool that gives you the opportunity to save, send, amend and specify quotes. It also allows you to add labor, VAT and alter retail prices. Manage your quotes from your own quote manager portal.

How does it work?