Returns Policy

At TJ O'Mahony we will exchange or refund any Retail unused product returned to us in its original condition within 30 days of receiving it. (*)You can return any unused product to us in its original condition for a full refund or exchange within 30 days of delivery.  

 

Which items can not be refunded?

This right to return does not apply to products that are discounted, non stock and only available to order such as catalogued doors, catalogued bathroomware and mixed paints which are made especially for your order. 

 

How do I return a faulty or damaged product?

View of Terms & Conditions on section "Complaints / Claims" for further information.

 

Collection Service

You can also choose to use our collection service, however please beaware that our minimum charge for this collection service is 15% of the order value, this could be more depending on your location and the product type.

 

Will a restocking charge apply?

A restocking fee may be applied to certain products. There are some products we cannot refund such as paper bagged cement tins of paint etc.

 

For further information, please Contact us.